Module Crisp Chat - Free Livechat Solution

Module prestashop pour votre site e-commerce

Give your customer messaging experience a human touch. Increase customer satisfaction using our live chat

Les plus de ce module Prestashop

Améliore la relation client
Much more than just a Live Chat
Beyond Live Chat, Crisp simplifies your customer support by unifying all the channels of your customer relationship. Your customers benefit from an incredible shared inbox experience. Respond to your customers from one software and reduce your costs thanks to our live chat app!

Get 2x More Leads Using Automation
Statistics show that website visitors who receive assistance through a live chat are more likely to make a purchase. With live chat triggers, you can send automated messages that create a proactive customer service which converts visitors into opportunities.

Have a Richer Conversation
Business messaging doesn't have to be robotic. With Crisp, you can create a personalized experience for your customers.

Customize your Live Chat
From colors, to languages, to positions; you can customize Crisp to fit your brand

Gather all communications in one shared inbox
Let your customers contact you through their favorite day-to-day messaging apps, while you maintain a single dashboard for all of your replies. Crisp is connected to many third-party messaging channels like Facebook Messenger, Email, Twitter, Telegram, Twilio (SMS) and Line. It simplifies your customer support.

Translate your messages in realtime
Become a worldwide brand using LiveTranslate. This feature enables you to translate your messages in realtime. Reply to customers using your native language and it will automatically translate to your customer's language so they can enjoy a better customer support experience.

The first video chat for customers
Scheduling calls with customers can be complicated sometimes. Customers are usually required to set up third-party software in order to communicate with you, but with our live chat, your customers can enjoy video and audio calls out of the box. No plug-in or software to install, just a joyful and human experience.

MagicBrowse
When your users would rather have you do it for them, Crisp lets you co-browse with your customers without any other plugin than our live chat software



Ce que vos clients aimeront

Beyond Live Chat, Crisp simplifies your customer support by unifying all the channels of your customer relationship. Your customers benefit from an incredible shared inbox experience. Respond to your customers from one software and reduce your costs thanks to our live chat app!

Installation

  • Download the module from your account
  • Go to your shop's dashboard
  • Go to Modules
  • Click Add Module and select the archive you've downloaded from your computer
  • Install the module

    • Caractéristiques

    • Much more than just a Live Chat
    • Get 2x More Leads Using Automation
    • Have a Richer Conversation
    • Customize your Live Chat
    • Gather all communications in one shared inbox
    • Translate your messages in realtime
    • The first video chat for customers
    • MagicBrowse

    Recommandations

    Read the documentation

    Nouveautés de la version 1.0.2(20/02/2020)

    • Initial release

    Dispositions légales

    Conformité RGPD

    Ce module est conforme au Réglement européen sur la Protection des Données Personnelles.

    Support et mises à jour

    Lors de l'achat, votre abonnement Business Care de votre première année est automatiquement inclus, puis reconduit tacitement à la fin de la période.

    Vous pouvez résilier votre abonnement à tout moment, avant la fin de la période en cours.

    Les services inclus dans votre abonnement

    • Mises à jour sécurité
    • Mises à jour compatibilité
    • Évolutions et futures fonctionnalités
    • Support illimité

    Vous souhaitez avoir plus de détails? Découvrez les questions les plus fréquemment posées autour de Business Care.


    A propos

    Développeur

    Ancienneté

    10/03/2018

    Pays

    India

    Langues du support

    EN