Module Kommunicate Chatbot and Live chat


Module prestashop pour votre site e-commerce

Kommunicate is a human+bot hybrid customer support automation platform that provides real-time, proactive, and personalized support for growing businesses. It is one of the best PrestaShop Chatbot and Live Chat plugins available in the market.

Les plus de ce module Prestashop

Améliore la relation client
  • Say goodbye to abandoned carts by providing 24/7 support.
  • You can use Chatbots to process warranty claims, Track orders, Check loyalty points, and help in the refund process.
  • All your customer conversations - one dashboard. Integrate your live chat with Facebook, WhatsApp, Line & more.
  • Collect leads using Chatbots and recommend suitable products to your customers. Enable faster checkout.

Ce que vos clients aimeront

  • Get instant replies to your queries.
  • Chatbots never take a coffee break, they can answer your queries 24/7.
  • Hasslefree live chat with a human agent, if required.

Installation

Step 1: Log in to your PrestaShop store
Step 2: Go to module -> Module manager -> Search for kommunicate
Step 3: Add Kommunicate ID and Save it
Step 4: To get an App ID, Go to https://dashboard.kommunicate.io/signup and complete signup.
Step 5: Copy App ID and paste it into the PrestaShop dashboard.

Now your plugin will be ready to use.

Caractéristiques


Codeless Chatbot builder: You can build a custom Chatbot without any coding.
Codeless Chatbot integration: Integrate your Chatbots from major bot builder platforms such as Dialogflow ES & CX, Amazon Lex, IBM Watson, and deploy them in your Live Chat widget.
Chatbot analytics: Analyze and optimize your Chatbot performance with the help of advanced analytics.
Social media platforms integration: You can integrate your WordPress Chatbot with multiple platforms such as Facebook, WhatsApp, Line.
Conversation Auto-Resolve: Automatically resolve the Live Chat conversations where users have not replied after a set time.
Seamless Chatbot to human handoff: If your bot fails to answer your customer queries, then it will be automatically handed over to your human agent.
Customized Live Chat widget: You can customize your WordPress Chatbot / Live Chat widget to match your website theme.
Live Chat Welcome messages: Create custom and conditional Welcome Messages to greet your visitors automatically.
Live Chat Away messages: Always be present for customers even when your agents are offline by configuring Away Messages.
Live Chat Lead collection: Never let a lead slip away and gather contact details using in-Live Chat Lead Collection forms.
Fallback Emails: Get email notifications if you miss any messages from your users and vice versa.

Nouveautés de la version 1.0.1(04/12/2021)

  • Fixed a bug for changing APP_ID

Dispositions légales

Conformité RGPD

Ce module est conforme au Réglement européen sur la Protection des Données Personnelles.

Support et mises à jour

Lors de l'achat, votre abonnement Business Care de votre première année est automatiquement inclus, puis reconduit tacitement à la fin de la période.

Vous pouvez résilier votre abonnement à tout moment, avant la fin de la période en cours.

Les services inclus dans votre abonnement

  • Mises à jour sécurité
  • Mises à jour compatibilité
  • Évolutions et futures fonctionnalités
  • Support illimité

Vous souhaitez avoir plus de détails? Découvrez les questions les plus fréquemment posées autour de Business Care.


A propos

Développeur

Ancienneté

10/03/2018

Pays

India

Langues du support

EN