Module Product Enquiry – Ask / Chat / Help


Module prestashop pour votre site e-commerce

Missing out on pre-sale Enquiries? Product Enquiry for Prestashop is the perfect plugin for you.
Potential customers have questions about products they want to purchase. This module lets you add an ‘Enquiry’ button on every/specific product page.

Les plus de ce module Prestashop

Facilite le commerce B2B
Add an Enquiry Button
You can introduce an enquiry button and enable the customer to fill and submit the Prestashop product enquiry form.

Select the Enquiry Button Display Page
You can place the product enquiry button on Shop and specific Product Page at the same time.
additionally has the option to add Enquiry button to the header and footer of the webshop.

Product Enquiry Button Visibility
 You can decide the visibility of the Prestashop product enquiry button. By default, it is visible to all users. You can choose to limit the visibility to logged-in users or only logged-out users.
 
Edit Product Enquiry Form Fields
Admin has the option to Allow/Disallow the image in various extensions. Also, the admin can give an option to choose of query type.

Automatic Email Notification
 Automatic email notifications of enquiry form submission to both the users and the recipient (admin).

Enquiry List Table
 You can view and manage all product enquiries through the enquiry list table. All the queries of the customers and visitors are presented in a tabular format, making them easier to resolve.
 
GDPR Compatibility
 Product Enquiry for Prestashop follows GDPR compliance regulations. The personal contact information of your customers and visitors is safe.

Hide the price of products
 The Price of the product is not displayed and this product routinely isn't always available for order. 
 
Disallow the purchase of the products
 The "Add to Cart" button is hidden and the product is not to be had for order, then, the product will no longer be added to the cart.

Ce que vos clients aimeront

Many customers have questions before making a purchase. Your inquiry button will act as a bridge to connect you to your customers, helping them to get in touch with you and increasing sales for you.
 
  • Visitors have the option of asking whatever questions they want regarding the products or services they are about to consume. Unlike the pre-defined FAQs, they can ask a bespoke query.

  • Customers are ecstatic to receive a response to their product-specific enquiry and are more likely to place orders with confidence as a result. 
 
  • Customers can contact you at any time via the product contact form, as opposed to calling. They are not confined by the time when they inquire about the things in your business.
 
  • It also allows you to request support, inquire about custom development, learn about additional services offered by us, and so on from the plugin settings page's support sidebar.

Installation

Step: 1 Install the zip and configure all the various selections based on your requirement.
Step: 2 Allow product enquiry button to all products or on specific products.
Step: 3 Check out in front, new Product Enquiry button will be added at the product page
Step: 4 You also can manage all the product enquiry from a separate controller. 

Autre

Why have an "Enquiry" button on the product page?

Interested buyers can use this option to send across doubts requests. You can:
– Connect with genuine leads
– Address customer’s exact concerns and queries
– Get good insights into your customers’ demands
– And quickly convert unsure customers into buyers!

CAPTURE PRE-SALE ENQUIRIES
You can place the ‘Enquiry’ button on your products page and allow visitors to make pre-sale Enquiries or negotiate for a list of products they’re interested in. In doing so, you’ll be able to capture genuine leads and convert them into buyers sooner than expected.

EASILY CUSTOMIZE BUTTON
You have full freedom to customize enquiry button. You can choose the text color, font color, and font size according to your store theme.

COLLECT ENQUIRIES ON PRODUCT VARIATIONS
You can use this option to allow interested customers to Enquire about simple products or variations of a product. The quicker you address their problems, the quicker the sale happens!

RECEIVE ENQUIRIES VIA EMAIL
Delegate responsibilities for incoming product inquiries to the team.

Caractéristiques

General Features -
 
  • Admin has the option to Enable the product enquiry button for all products.
  • Admin has option to display a Global product enquiry button on header.
  • Admin has option to display a Global product enquiry button on footer.
  • Admin can Allow/Disallow customer to add an image in chat/form
  • Admin can set a maximum size of the image to be uploaded by customer
  • Admin can allow extensions to be uploaded by customer. E.g.  jpg, jpeg, png, gif, x-png, pjpeg.
  • Admin can customize the Product enquiry button.
  • Admin has option to choose text color.
  • Admin has option to choose background color.
  • Admin can set font size.
  • Admin has option to Hide Price for specific Product, Category, Brand, Supplier, group.
  • Admin has option to Disallow Purchase for specific Product, Category, Brand, Supplier, group.


Manage Product Enquiry Button by Product, Category, Brand, Supplier, Group: -

  • An admin can manage the Product Enquiry Button for a Specific Product. The Product Enquiry button will be displayed for that particular product.
  • An admin can manage the Product Enquiry Button for a Specific Category. The Product Enquiry button will be displayed for that particular Category.
  • An admin can manage the Product Enquiry Button for a Specific Brand. The Product Enquiry button will be displayed for that particular Brand.
  • An admin can manage the Product Enquiry Button for a Specific Supplier. The Product Enquiry button will be displayed for that particular supplier.
  • An admin can manage the Product Enquiry Button for a Specific Customer Group. The Product Enquiry button will be displayed for that particular Customer Group

Recommandations

Our guarantees:

  • We were permitted with the “superhero” understanding stage & we were able to attain this with lesser response time and quality service.
  • We intend to provide 100% pride to our clients with their buy.
  • We can additionally help you with the setup and configuration of the module in case if it’s required.
  • We will customize the module according to your requirement. You can contact us for a quote.
  • We might actually appreciate your 5-Star rating and comments about our modules & aid. It enables us with the development of new modules and improvement of the already evolved modules.
  • If you have any doubts or queries concerning our module, please send us a message. We would be extra than happy to assist you.

Nouveautés de la version 7.0.0(22/10/2021)

  • Initial Release

Support et mises à jour

Lors de l'achat, votre abonnement Business Care de votre première année est automatiquement inclus, puis reconduit tacitement à la fin de la période.

Vous pouvez résilier votre abonnement à tout moment, avant la fin de la période en cours.

Les services inclus dans votre abonnement

  • Mises à jour sécurité
  • Mises à jour compatibilité
  • Évolutions et futures fonctionnalités
  • Support illimité

Vous souhaitez avoir plus de détails? Découvrez les questions les plus fréquemment posées autour de Business Care.


A propos

Développeur

Ancienneté

10/03/2018

Pays

India

Langues du support

EN